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JOB DESCRIPTION: GUEST SERVICES REPRESENTATIVE

The Jurassic Forest and Learning Centre is an outdoor active learning park located just minutes north of Edmonton, Alberta. Opened in July 2010 Jurassic Forest is Canada’s largest animatronic dinosaur park, with trails set on 40 acres of old growth forest. At Jurassic Forest we strive to immerse guests of all ages in the prehistoric past of our province and encourage them to learn about and interact with Alberta’s plants and animals of the past and present.

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Guest Services staff are the ambassadors of Jurassic Forest and are responsible for ensuring all guests have a safe and exciting dino-filled visit. In the active learning park guests come face to face with realistic dinosaurs and other extinct fauna while exploring the natural wonders of modern Alberta. As a member of the Jurassic Forest team, it is up to you to help guests of all ages enjoy an unforgettable prehistoric journey!

 

Guest Services Representative Job Responsibilities:

  • Provide excellent customer service and build rapport with guests.

  • Act as a point of contact for visitor questions, directions, and information.

  • Perform guest services and operate tills at the admissions desk, gift shop, concession, and mini golf course.

  • Maintain the good condition and cleanliness of the trails, playground, and facilities including daily cleaning duties and upkeep of restrooms and picnic areas.

  • Follow appropriate health procedures to prepare and serve food in the park’s concession.

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Guest Services Representative Job Requirements:

  • Family-friendly attitude, strong work ethic, and commitment to customer service

  • Ability to work outdoors in varying weather conditions

  • Alberta high school diploma or equivalent

  • Proactive, responsible, and able to work as part of a team as well as independently

  • Able to work in a fast-paced environment without sacrificing quality of service

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Position Details:

  • $15.75-16.50 per hour

  • Seasonal position running from late April to early September (with opportunities to stay until October.)

  • Mandatory paid training sessions will be held on weekends in April.

  • Part-time and full-time positions available.

  • Access to reliable transportation is necessary due to the facility being located outside of city limits.

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To apply please submit your resume and cover letter to events@jurassicforest.com. Only qualified applicants will be contacted by Jurassic Forest for an interview. Thank you for your interest in employment at Jurassic Forest and Learning Centre!

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