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JOB DESCRIPTION: ASSISTANT MANAGER

The Jurassic Forest & Learning Centre is an outdoor active learning park located just minutes north of Edmonton, Alberta. Opened in July 2010 Jurassic Forest is Canada’s largest animatronic dinosaur park, with 2 kilometers of trails set on 40 acres of old growth forest. Jurassic Forest offers a wide variety of educational programs and special events seasonally from April to October, inviting guests to learn about and interact with Alberta’s plants and animals of the past and present.

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The Assistant Manager is an integral element of the Jurassic Forest staff. A successful candidate must be able to supervise and ensure quality of multiple operational aspects of Jurassic Forest. This is a diverse and hands-on position requiring a basic knowledge of and passion for biological and earth sciences, a varied skill set, and a commitment to excellence.

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Assistant Manager Job Responsibilities:

  • Report to and take direction from the General Manager.

  • Execute daily opening and closing procedures for the facilities and trails, including secondary operations.

  • Assist in staff orientation and training, prioritize continued learning and staff development.

  • Meet and greet guests upon arrival, answer questions and enhance their experience throughout the visit.

  • Anticipate needs of guests, and proactively address areas of concern.

  • Conduct regular inspections of the facility and trails throughout the day to ensure safe, efficient, and high-quality operations.

  • Ensure daily maintenance tasks are completed promptly and according to standard.

  • Confirm staff are checked and prepared for their shift, and that staff schedules are being adhered to.

  • Assist with inventory and sales tracking, and some supply ordering.

 

The Successful Candidate Must Have:

  • Previous supervisory or managerial experience.

  • An innate customer focus and a desire to elevate the guest experience.

  • A working knowledge of computers, the Microsoft Office suite, and basic POS software.

  • General knowledge of biological and earth sciences.

  • General knowledge of dinosaurs and prehistoric life.

  • A positive attitude and ability to leverage creative solutions to get the job done.

  • The flexibility to work varying hours, days, and shifts according to the time of year and event schedule.

 

Position Details:

  • Full time position with morning, evening, and weekend availability required.

  • Access to reliable transportation is necessary due to the facility being located outside of city limits.

  • Wage range: $20.00-$25.00 per hour

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To apply please send your resume and cover letter to events@jurassicforest.com. Only qualified candidates will be contacted. Thank you for your interest in a role with the Jurassic Forest & Learning Centre.

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